Refund policy

Last updated: April 10, 2026

Thank you for choosing starterkitlab. We are dedicated to providing you with high-quality digital resources to launch your e-commerce journey.

Because our products are digital downloads and are accessible immediately upon purchase, we maintain a strict refund policy to protect our intellectual property.

 1. No Refunds After Purchase

Due to the non-tangible and irrevocable nature of digital goods, we do not offer refunds, returns, or exchanges once the order is confirmed and the product is delivered or downloaded. All sales are final.

2. Exceptions

We want you to be satisfied with your purchase. We may consider refund requests in the following specific circumstances:
Duplicate Purchases: If you accidentally purchased the same product twice, we will refund the second purchase.
Technical Issues: If the digital file is corrupted or non-functional and our support team is unable to resolve the issue or provide a working replacement within 5 business days of your report.
Non-Delivery: If you did not receive the download link via email and have checked your spam/junk folder, please contact us within 7 days of purchase.

3. Contact Us

If you experience any issues with your purchase or have questions about our policy, please reach out to us:
Email:  zmgot@gmail.com
Response Time: We aim to respond to all inquiries within 24-48 hours.